CRM Tech Specialist

*DENVER LOCAL APPLICANTS ONLY*

hear.com, the fastest growing hearing aid company in the world. We believe that everyone should hear well to live well. With our unique digitalized business model, we've changed the way hearing aids are delivered. Every day our team helps customers improve their quality of life through better hearing - since the start in 2012, that's over 200,000 clients. We work hard, and we also have a lot of fun and exceptional times, in our 8 international offices, from Denver to Seoul.

We sell the world's best hearing devices – as simple as that. What started as a small dream in an apartment in Berlin, Germany, has grown into a global phenomenon with over 1,000 team members! We operate in 8 countries and are the online No 1 in each one of them – making us the world leader in online hearing care.

Join us now as we are shaping this fascinating consumer healthcare space!

Why hear.com?

• A global company with a long-term vision and strong growth
• Hybrid Schedule: Three Days in office and two days WFH. Address: 2000 S Colorado Blvd, Denver, CO, 80222
• Comprehensive Virtual Training
• Full Medical, Dental, Vision Benefits, 401K, Parental leave, and PTO

What We Offer…

• Start-up feeling, weekly bonding events, casual work environment, free parking, snacks, drinks, breakfast, and lunch
• A chance to shape the future of a health-technology leader
• A unique content-driven, top-performing, and family-type work culture
• A high degree of autonomy and responsibility from day one
• An open-minded and international working environment that fosters creativity
• Excellent salary and benefits package with entrepreneurial incentives

During a typical day, you will...

• Create, maintain and execute email and SMS campaigns, journeys, automations and processes
• Provide technical support for the CRM marketing team including troubleshooting, technical support, and other daily administration tasks.
• Create and implement technical solutions for the US CRM team
• Work with international team to develop new processes

You have…

• Minimum one year of experience with a complex CRM platform (SFMC/ExactTarget/Braze/etc.)
• Experience setting up Email and SMS journeys/drip campaigns
• Strong understanding of SQL
• Experience Coding HTML Emails
• Ability to break down complex technical issues into easy to understand language
• Attention to detail
• Ability to quickly identify more efficient workflows and processes
• Ability to find and fix technical bugs and issues

You may have…

• Experience with SSJS and/or Ampscript
• Experience working with Salesforce and Salesforce Marketing Cloud
• Experience with SFDC and Marketing Cloud Connector
• Experience with Journey Builder, including decision splits and engagement splits, all entry events, especially Salesforce Data Entry Events and API triggers
• A desire to help people improve their hearing situation and improve their life.

You are...

• A team player, open to feedback, excited to bring new ideas to the table
• An ambitious self-starter – you love the feeling of crossing items off your task list
• Organized, detail-oriented, and follow-through is your specialty

Check us out...

• Tiktok: @hear.com_hearingloss
• Instagram: hear.com_Official
• website:www.hear.com