Crowd Control Specialist - Borgata

The SHOW comes alive at MGM Resorts International.

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Crowd Control Specialist oversee nightlife and events, intervening and responding to all levels and potential emergency needs. This may include acts or threats of violence, emergencies, and life safety threats. This position will require physical conditioning and will have to be certificated in specialized training.

THE STARTING RATE: $22.04

THE DAY-TO-DAY:

• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees

• Act as a first responder in emergency situations

• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences

• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios

• Render appropriate first aid to injured persons and following established protocol for reporting injuries

• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures

• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment

THE IDEAL CANDIDATE:

• High School diploma or GED

• One (1) year customer service experience

• Previous experience working in a similar resort setting

• Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques

• Ability to participate in all evacuations procedures to aid guests and employees during an emergency

• Ability to operate assigned equipment

• Ability to learn, demonstrate proficiency and effectively use various computer software

• Candidates will be required to satisfactorily pass a security officer academy training course

​THE PAY, PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on shift

• Financial and time off benefits

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!