Cruise Support Agent

Studio613 · USA

Company

Studio613

Location

USA

Type

Full Time

Job Description

Description

This is a remote position.

MAKE YOUR WORK-FROM-HOME DREAM COME TRUE! 
 
This opportunity is available to anyone who can operate a computer and has a high speed internet connection. There are thousands just like you are using this platform to provide for their families on full and part-time basis.  We truly believe it is important to be able to have a true work life balance and earn income and still make time for family, school, and fun!
 
Does this sound like something you need? If so, Let's get started! 
 
World’s Most Popular Cruise Line with 25 ships operating 3 to 16-day voyages to The Bahamas, Caribbean, Europe, Mexican Riviera, Alaska, Hawaii, Canada, New England, Bermuda, Australia, New Zealand and the Pacific Islands.
 
• Serve on the front lines of the guest and Travel Agent partners experience
• Interact with guests and Travel Agent partners via phone; focusing on questions related to cruises, destinations, ship amenities, and many other pre-cruise related items
• Provide consistent, high-quality support to all guests and Travel Agent partners
• Research, navigate, and locate answers to guests and Travel Agent partners questions and concerns
• Leverage website, internal web-based knowledge service, system tools, and other resources to independently respond to inquiries • Document all calls, detailed resolution, and follow-up to actions
 
Our opportunities are open to customer service agents across the United States except for agents in CA, CT, MD, MA, NY, OR, and WI. We contract only highly skilled applicants who can work independently and can provide top-notch customer service solutions long-term and on-demand.

 

Requirements
  • Must be 18 years of age 
  • Dual Core 2.8 GHz or better or Intel I class or AMD Phenom X2 class or better, 20 GB or more available space, 60 GB or more of total space, 4 GB or RAM or better, Windows 10 
  • No all-in-one computers 
  • No Atom, Celeron, Pentium and Opteron Processors are permitted
  • Mac computers permitted – must run Windows Bootcamp 
  • Dual Monitors (highly recommended— but not required) 
  • 1280x1024 (SXGA) screen resolution 
  • 1920x1080 (full HD or 1080p)
  • USB headset only • Noise cancelling recommended
  • VoIP Telephone Service
  • Wi-Fi is not acceptable 
  • Min. 10mbps download speed 
  • Min 3mbps upload speed 
  • Max. latency threshold of 120 milliseconds
 

 

Benefits
  • Flexible schedule
  • Competitive Pay
  • Work from Home
 

 

Skills

Must be 18 years of age Dual-core 2.8 GHz or better or Intel i class or AMD Phenom X2 class or better Atom, Celeron, Pentium and Opteron processors are not permitted 20 GB or more of available space 60 GB or more of total space Windows 10 Hard-wired connection (no wireless) Minimum 10 mbps download / Minimum 3 mbps upload 1280 x 1024 (SXGA) screen resolution 1920 x 1080 (Full HD or 1080p) USB headset with microphone (required for Certification) Hard-Wired Broadband Internet service via DSL, Cable, or Fiber Optic connection

Education

High School Diploma

Experience

0-1year

Explore More

Work from Home Jobs Flexible schedule Jobs Competitive Pay Jobs High speed internet Jobs World's Most Popular Cruise Line Jobs More Jobs at Studio613 Jobs in USA
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Date Posted

11/21/2022

Views

11

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