CSP Customer Fulfillment Specialist

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.

Description and Requirements

As a Customer Fulfillment Specialist, you will be at the heart of our operations, ensuring that every order is shipped according to our Service Level Agreements (SLA). You will learn about our portfolio, gain an overview of the supply chain process, and develop your analytical thinking and reasoning skills. This role will enhance your leadership and communication abilities, provide opportunities to network with local and worldwide teams, and involve you in executive presentations and innovative projects.

In this role you will :

• Manage CSP parts and ensure orders ship according to SLA.
• Drive supply or material allocation and interlock with multiple teams on critical orders and open issues.
• Collaborate with suppliers and logistics to meet customer requirements.
• Conduct shortage analysis and reporting and control risk buys.
• Review daily backlog to address potential issues affecting customers proactively.

Position Requirements :

• Bachelors / Masters Degree or equivalent business experience
• 1-3 years of experience , ideally in a similar role
• Advanced Excel skills
• Proficiency in SAP S4, IPS, and BSR
• Strong English language skills
• Ability to work under pressure and meet deadlines

What We Can Offer You :

• Meal Allowance
• Employee Referral Bonus
• AYCM Sport Pass Membership
• Long Service Awards
• Employee Assistance Program (health, legal & financial consultancy)
• Internal E-learning Development Platform Available for Employees

We are looking forward to discussing this role with you.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:
* Hungary