Current Product Software Engineer

Job Description

Kodak Alaris is a global technology company that's delivering future value through customer solutions. Our advanced, patented intellectual property combines breakthrough technologies, digital transformation, and human know-how to unlock the power of images and information. We make businesses run faster, governments run smarter and provide consumers innovative solutions to preserve and enjoy their most cherished memories. Our future is powered by our employees' creativity. Expect a lot from Kodak Alaris and know that we expect a lot of ourselves and the performance of the company.

Kodak Moments

Kodak Moments is a leading global provider of photo products and services to retailers, consumers, and entertainment properties. We inspire consumers to bring their memories to life--delivering innovative, high-quality photo products and experiences they find truly meaningful. Powered by over 100,000 consumer touchpoints across 30 countries globally, it's our mission to be the brand consumers choose to celebrate and preserve life's memories, from the big events to the everyday moments that matter.

POSITION SUMMARY:

• The ideal candidate is a C# software engineer who enjoys investigating complex problems and solving them creatively. Our fun, growing application development team writes software for our industry leading Kodak Moments Kiosk product. Our kiosks are in retail locations around the world and help consumers bring their Kodak Moments to life with workflows to turn their digital and printed images into a huge variety of photo gift products.
• We are seeking a self-motivated, well-rounded Software Engineer with at least 5 years industry C# experience, to provide current product engineering support for Photo Kiosk Systems, troubleshooting and addressing customer issues.
• This position is based in Rochester, NY. The team works in a hybrid work environment (currently a day/week at the office). Because troubleshooting the system often requires "hands-on" interaction, this is not a remote work opportunity.

REQUIRED RESPONSIBILITIES:

• Provide Current Product support for Photo Kiosk Systems.
• Work independently as well as participate in multifunctional project teams that work through triage, root cause analysis, solution, testing, justification, implementation and deployment of improvements as well as follow-up verification activities.
• Manage incident reports for related work activities.

REQUIRED SKILLS/KNOWLEDGE:

• Visual C#
• Ability to read and update Visual C++
• Basic knowledge of SQL
• Experience in software debugging, troubleshooting and root cause analysis
• Broad understanding of computer systems and related hardware integration
• Object-oriented programming experience
• Experience with Windows 10
• Experience with Windows Event Viewer and Registry
• Must be highly self-motivated, organized, detail oriented, be able to multi-task effectively and prioritize project work
• Good verbal and written communication skills

DESIRED KNOWLEDGE:

• Device driver experience
• Network experience
• Working knowledge of Windows scripting (e.g. DOS batch files, Powershell)
• Working knowledge of JIRA
• Knowledge of Agile methodologies
• Experience with photo kiosks

EDUCATION/EXPERIENCE:

• Bachelor Degree in Computer Science or equivalent degree
• 5+ yrs industry experience

Kodak Alaris provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

As a member of the Kodak Alaris team you will be eligible to participate in our flexible benefits program which include paid flexible time off, health, dental and vision coverage, paid sick leave, paid parental leave, 401(k) plan with company match, short-term and long term disability coverage and life insurance.