Customer Care Coordinator

Are you passionate about leading and transforming teams while ensuring exceptional customer experiences? We are looking for a talented and motivated candidate to join our team as a Customer Care Coordinator.

• Direct customer support
• Point of contact for order management issues and escalations
• Order Entry
• Transactional/offshore offer knowledge
• Communicate issues, identify process gaps, and/or improvements with the team
• Commercial Team, Local Logistics and Supply Chain planning direct contact
• Follow up closely on delivery schedule
• Daily follow up to KPIs

• SAP Knowledge (desirable)
• Ability to adjust to new situations and challenges.
• Strong verbal and written communication skills
• Able to deal with stressful situations & multiple conflicting priorities
• Fluent in English, both verbal and written, is required
• Excel knowledge

Want more jobs like this?

Get jobs in Río Grande, Mexico delivered to your inbox every week.

Get Jobs

Send me The Muse newsletters for the best in career advice and job search tips.

By signing up, you agree to our Terms of Service & Privacy Policy.