Customer Care Specialist - Remote

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Customer Success Manager - REMOTE. In this pivotal role, you will establish and shape the customer success function from the ground up, ensuring a seamless onboarding experience and fostering long-term relationships with our compliance-critical customers. You will have a direct impact on customer retention and satisfaction by understanding their unique needs and guiding them in utilizing our platform effectively. Reporting directly to the CEO, you'll have the autonomy and context to influence strategic decisions and enhance the overall customer experience. Join us in this exciting journey to build a strong foundation for customer success in a rapidly growing environment.