Customer Data Specialist

Company Overview

Athennian increases trust in business. Our products help legal finance and tax teams be transaction and audit-ready by organizing business entity and corporate structure information. Over 370000 business entities in almost every country are managed on Athennian to automate workflows for ownership company secretarial governance tax and compliance.

The Role

Reporting directly to the Manager Professional Services you'll play a pivotal role in ensuring the smooth and accurate transition of client data during complex migration projects. You'll work closely with the Data Management team to tackle data challenges and optimize project timelines. Your expertise in data handling and problem-solving will be crucial in maintaining the integrity and quality of client information throughout the migration process.

As a key contributor to our Customer Experience team you will be responsible for:

Data Migration Execution:

- Skillfully perform data migration tasks ensuring meticulous attention to detail.

- Collaborate with Data Management Specialists to track project progress and address any roadblocks.

- Proactively identify and resolve data discrepancies (e.g. missing or unclear data) to guarantee successful project outcomes.

- Uphold rigorous data migration standards best practices and quality assurance protocols.

Project Optimization:

- Assess the estimated effort required for various tasks facilitating efficient project scheduling.

- Prioritize multiple project tasks to maintain momentum and meet deadlines.

Risk Management:

- Identify potential data or process gaps early in the project lifecycle and propose effective solutions.

- Consult with the migration team on process refinements to align with project goals and objectives.

A successful candidate will have:

• 2+ years of experience in data migration data analysis or a similar role.

• Proficiency in data manipulation and transformation using tools like Excel SQL or similar software.

• Strong problem-solving skills with the ability to analyze data identify issues and develop solutions.

• Excellent communication and collaboration skills to work effectively with cross-functional teams.

• Detail-oriented and organized with a focus on accuracy and quality.

• Experience with data migration software or platforms is a plus.

Location

We have embraced a distributed model of working to reach the best talent in the world. While some roles may require proximity to our Toronto Calgary and Vancouver offices roles based outside our office locations can be remote in Canada and the US. Please only apply if you are able to live and work full-time in the US and Canada. #LI-Remote

Our Culture

We believe incredible teams can solve any problem and we strive to be an inclusive workplace where ideas thrive. We are first and foremost an organization of people who are passionate about learning building and sharing software to transform the legal industry. Our team members thrive when they’re passionate about what they do. We strive to create an engaging environment with challenging tasks foster meaningful relationships with colleagues and encourage each other to become the best we can be. Whether you want to customize your workspace share your latest hobby with the team or broaden your horizons with a specific project we have a wealth of opportunities to keep you growing and learning.  We’re here to help you become the best version of yourself all while having fun and connecting with coworkers.

Diligent Builder: Ability to design and build scalable systems

Focused Creative: Strategic mind with a solution first attitude and uses data to navigate the next steps

Ambitious Learner: Eager to take on new challenges and present innovative solutions

Champion Mindset: We set ambitious goals and hustle to make them happen