Customer Engagement Manager

Avnet Embedded

Avnet Embedded supplies the full range of standard embedded modules - From simple built-in displays to full custom-built data center server solutions - as well as customized module designs to suit any product or application. Whatever technologies customers need to give their product the competitive advantage, Avnet Integrated can support with design, configuration, manufacturing and installation.

As a Customer Engagement Manager you will manage customer expectation to ensure satisfaction, maximize retention and identify new opportunities on key large international customers across South Europe.

This is a role that gives you the flexibility of working from home and our office in Massy, France.

In this role, you will:

• Work in close co-operation with Program Management team to manage expectations.
• Coordinate activities with Solution Management and Product Marketing to ensure our value proposition is clear to the customer.
• Prepare final quotation in collaboration with other key stakeholders within Avnet Embedded.
• Follow-up on quotes and lead negotiation.
• Conduct business review meetings.
• Prepare budget planning and forecast.
• Responsibility on the expansion of our business inside the customer.
• Be the escalation point for issues at the customer.
• Management of Commercial Contract, Audit, Self assessments, Quality Contracts.
• Manage customer communication on a regular basis to update on project milestones, deliverables and milestones.
• Mapping out the customer and identifying key stakeholders and building relationship with them

What we are looking for:

• High tech product development culture and background.
• Embedded and IoT (HW, SW, display and manufacturing) understanding.
• Experience in solution and value selling methods.
• Ability to multi-tasking, prioritize and manage time effectively
• Presentation Skills.
• Excellent written and verbal communication in English, any additional language is a plus.
• Strategic thinking and business oriented.
• Ability to connect with management level in large organizations.
• Open to occasional travel.

What’s in it for you?

• Hybrid working model
• A supportive multicultural team environment where everyone is working toward the same goal
• A strong open-door policy
• An environment where you will have the tools and opportunities to further your career
• Paid holiday, plus bank holidays
• Work equipment
• And more….

#LI-AVNET

#LI-EMBEDDED

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [email protected], Asia applicants - [email protected], EMEA applicants - [email protected].

Job Applicant EMEA Imprints