Customer Experience (CX) Specialist - Remote

Job Description

We currently have a career opportunity for a Customer Experience Specialist (Remote) to join our team.

Perficient is seeking a motivated Customer Experience Specialist with a commitment to understanding customers and employees in order to deliver great omnichannel experiences at any and all points of their journey.

The research analyst will engage in client research and analysis efforts to uncover the drivers, pain points, and unmet needs of varied target audiences across multiple industries. The ideal candidate will collaborate with others to reveal and amplify the voice of the customer to challenge the status quo and empower clients to use data strategically. The person in this role will also work within cross-functional teams to develop audience-driven artifacts that reveal new and innovative approaches to digital marketing, personalization and customer experience that leverage design thinking and other related methodologies.

This position is available immediately, and the selected candidate can work remotely from any location in the continental US.

Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.

About Us

Perficient is always looking for the best and brightest talent and we need you! We're a quickly growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, experience work-life balance, and become a part of our global community of talented, diverse, and knowledgeable colleagues.