Customer Integration Analyst II

At The Standard, you’ll join a team focused on putting our customers first.
Our continued success is driven by a high-performance culture. We’re looking for people who are collaborative, accountable, creative, agile and are driven by a passion for doing what’s right – across the company and in our local communities.
We offer a caring culture where you can make a real difference, every day.
 
Ready to reach your highest potential? Let’s work together.

Job Summary

As the Business Lead for ReadyEnroll (Benselect), you will oversee the implementation and data onboarding processes for our enrollment platform. Your role involves acting as the primary contact for both new and existing integrations, handling enrollment issues, and providing support to enhance team development. This includes managing implementation projects, overseeing data feeds, troubleshooting enrollment issues, and mentoring team members.

• Lead implementation projects for ReadyEnroll, including gathering plan design information and conducting business testing (35%).
• Manage and onboard data integrations, set up post-enrollment solutions, and recommend process improvements (35%).
• Address and triage enrollment issues, performing research and coordinating with stakeholders to resolve issues (20%).
• Support team development through process improvement recommendations, best practice identification, and mentoring (10%).
• Ability to work in a fast-paced, collaborative environment is a requirement of the role. *

Skills and Background You’ll Need

• Bachelor’s degree in Business, Information Systems, or related field, or equivalent combination of education and relevant experience.
• 3+ years of experience in systems administration, group insurance benefits, or project management.
• Proficiency in Microsoft Excel.
• Basic knowledge of SQL Server, TOAD, and database concepts preferred.
• Familiarity with Selerix Benefit Administration platform (Benselect), XML, BRIX, and LDEx file layout is preferred.

Key Behaviors of a Successful Candidate

• Strong problem-solving skills and critical thinking.
• Effective communication and collaboration abilities.
• Proactive approach to process improvement and team support.
• Ability to manage multiple tasks and priorities efficiently.

Why Join The Standard?

We offer a stable, innovative work environment with a range of benefits, including:

• Competitive 401(k) plan with matching company contributions
• Annual incentive bonus plan
• Generous paid time off
• Supportive management and career growth opportunities
• Paid time off for volunteering
• Employee giving program with double donation matching
• And more!

Please note - the salary range for this role is listed below. In addition to salary, our package includes incentive plan participation and comprehensive benefits including medical, dental, vision and retirement benefits, as well as an initial PTO accrual of 164 hours per year. Employees also receive 11 paid holidays and 2 wellness days per year.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on various factors, including individual and organizational performance.

Salary Range:

$62,750.00 - $92,000.00

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Equities, Inc. and StanCorp Investment Advisers, Inc., marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability, or veteran status or any other condition protected by federal, state or local law. The Standard offers a drug and alcohol free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on Standard property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation, employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.