Customer Integration Engineer

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Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.

What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide.

Learn more about this role and how you can begin driving your career forward!

Job Title:

Customer Integration Engineer

Pay Grade:

T1

Job Description:

The Customer Integration Engineer will be the liaison between ATI and the OEM and/or body builder on Allison product integration. This includes hardware, controls, design, quality, and all related engineering topics. This person will also assist in projects that pertain to project management, marketing and sales, manufacturing, and quality.

Responsibilities:

1. Lead the integration of ATI's product programs at the customer's site

a. Assist in transmission product development as it pertains to vehicle and engine integration

b. Assist in e-Axle development as it pertains to vehicle, suspension, and brake integration.

c. Convey ATI's design requirements to the customer per tech data

d. Chair and/or attend customer meetings as ATIs engineering representative

e. Provide product training to customers engineering and manufacturing teams

f. Diagnose and solve vehicle/transmission/system issues at customer engineering and manufacturing facilities

2. Communicate customer design direction and changes to the ATI engineering and business teams

a. Facilitate the transfer of specifications, change requests, roll out plans, and software tools between the customer and ATI

b. Forward information on customer activities relevant to ATIs interests

c. Interact with the customer's various engineering organizations to provide feedback on ways to improve the ATI products in customer vehicles

1) Submit improvements through the Allison business systems

3. Travel periodically to support ATI programs (training, factory support, and ATI and customer events)

4. This role will involve both conventional and EV type truck releases.

Educational Qualifications Required:

BSME, BSEE, or equivalent

Candidate Qualifications Required:

1. Proficiency in written and spoken English

2. Experience using Microsoft Office (Word, Excel, PowerPoint, Project)

3. Ability to communicate technical issues to varied audiences (engineering & marketing discussions)

4. Targets and achieves results, sets challenging goals, prioritizes tasks, provides leadership/motivation

5. Mechanical proficiency or background knowledge of automatic transmissions

6. Travel requirement < 25%

7. High level of organizational skills

8. Willingness to take on additional workload

9. Commit to efficiency and improvement

Candidate Qualifications Preferred:

1. Familiarity with Allison Transmission Products

2. Familiarity with electric vehicle propulsion systems

3. General knowledge of vehicle and its systems

a. Transmission Control Systems

b. Powertrain systems

c. Driveline systems

d. Cooling systems

e. Electrical systems

f. On Board Diagnostics understanding

g. Green House Gas understanding

EEOC statement required provisions

Allison Transmission is an equal opportunity employer. We do not discriminate on the basis of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

Employment with Allison Transmission, Inc. is voluntary and is subject to termination by the employee or Allison Transmission, Inc. at will, with or without cause, and with or without notice, at any time. This document is not a contract of employment.

*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Primary Location:

Indianapolis, IN

Additional Locations:

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at [email protected].

Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.