Customer Integration Engineer

Allison Transmission · Indianapolis, IN

Company

Allison Transmission

Location

Indianapolis, IN

Type

Full Time

Job Description

JOIN THE TEAM THAT'S POWERING PROGRESS

Building cities. Driving commerce. Saving lives. For over 100 years, Allison Transmission has powered the vehicles and technology that move our world forward.

What powers us? Our employees. From the first person hired by James Allison in 1915 to the thousands across the globe who work for Allison today, we're driving progress everywhere because we employ top talent worldwide.

Learn more about this role and how you can begin driving your career forward!

Job Title:

Customer Integration Engineer

Job Description:

Key Responsibilities:

Employee will be responsible for helping to ensure proper application of Allison products into customer equipment and vehicles. Employee will apply sound vehicle and power pack design principals along with Allison developed integration tools to optimize installations and maximize value to the OEM and end-user customers.

Employee will develop relationships to ensure effective communication of all relative information with OEM and end-user customers, Allison's Distributor/Dealer network, Allison Marketing, Sales and Service organizations, and pertinent Indianapolis personnel.

Employee will be the resource for all technical aspects of Allison products. This will include activities throughout the product release cycle, including but not limited to power pack design and testing, configuration specification development, product integration activities, and issue investigation and resolution support.

Employee will work with OEM customers to understand release process requirements and develop and implement plans to maximize compliance to OEM requirements.

Employee will work to keep current with Allison and industry technical developments. Employee will also recognize any regulatory or competitive information during the course of doing business and transfer this information to the appropriate Allison organizations.

Employee will be responsible for communicating future Allison products and features, as well as any defined implementation requirements. OEM and end-user requirements will also need to be communicated with appropriate departments within Allison Transmission.

Key Performance Measures:

  • Development of in-depth knowledge of Allison Transmission Off-Highway Products and their application
  • Development of in-depth knowledge of oil field services, off highway equipment and mining & construction truck vocations
  • Development of strong customer and Allison Transmission multi-functional team business relationships and assist in meeting business goals
  • Help lead successful integration and optimization of Allison Transmission Products into customer equipment and vehicles
  • Actively support identification, development and integration of new product feature and functionality

Qualifications:

  • BSME or BSEE or equivalent experience
  • Three or more years of powertrain engineering experience
  • Ability to manage numerous projects simultaneously
  • Proficient in oral and written business communication
  • High level of interpersonal skills to work optimally with others and cross-culturally
  • Ability to generate clear and concise formal communications
  • Attention to details
  • Willingness to travel approximately 30% of time to support customer programs

Primary Location:

Indianapolis, IN

Additional Locations:

Allison Transmission is an equal opportunity employer. We have opportunities for all qualified applicants regardless of age, race, color, sex, religion, creed, national origin, disability, sexual orientation, gender identity/expression or veteran status.

If you are an individual with a disability or a disabled veteran requiring assistance and/or reasonable accommodations reviewing any of the careers information, please contact us at 317-242-5000.

Please note that Allison Transmission will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Allison Transmission will not solicit money or banking information from applicants.

Date Posted

02/25/2023

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