Customer Marketing Assistant (Contract role)

Description
Come join a winning team! Here at Imprivata, you'll see a dedicated group of professionals who care about improving healthcare. Our team thrives on collaboration and sharing ideas, whether in a cross-functional meeting or at one of our virtual team-building events.
While we're diverse in our backgrounds and skills, we have much in common. A passion for our mission. A strong sense of integrity. A belief that we're making a positive impact and a commitment to having fun.
We are seeking a Customer Marketing Assistant (contract role) for a 4-5-month temporary assignment in our Waltham, MA office. This is a hybrid opportunity.
Job Summary
Meeting and Event Coordination:

• Schedule and organize meetings, including Zoom calls for events, dry runs, and internal alignment sessions.
• Assist with logistics for customer appreciation events and webinars.
• Coordinate customer travel, manage itineraries, and handle related inquiries.

Administrative and Data Management:

• Organize and maintain data and documents for various projects.
• Handle ad-hoc data filing, including data comparison and de-duping tasks.
• Submit forms for emails, landing pages, web content, marketing SharePoint, and other marketing platforms.

Approval and Process Management:

• Run point on the approval process for various development elements, ensuring that deadlines and deliverables are met.
• Organize accountability for slide and document delivery.
• Maintain and track deadlines, due dates, and organize team accountability to ensure timely completion.

Research and Communication:

• Conduct research as directed by the Customer Marketing team.
• Draft and manage customer communication emails.
• Triage internal customer nominations for advocacy work.
• Provide support for ad-hoc tasks and special projects as needed.
• Ensure internal alignment and smooth execution of marketing initiatives.

Promotions and Outreach:

• Assist in carrying promotions across multiple channels, including Pendo, LinkedIn (and Amplify), email footers, and the Customer Experience Center.
• Promote upcoming webinars, events, and other initiatives through various communication channels (CSMs, PS, MS).

Qualifications:

• Excellent organizational and time-management skills.
• Strong communication skills, both written and verbal.
• Ability to manage multiple tasks and priorities simultaneously.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), Zoom, and other marketing tools.
• Attention to detail with a proactive approach to problem-solving.
• Previous experience in a marketing or administrative support role is a plus.

This position offers an hourly rate of $30.00 to $36.00 based on a 40-hour work week.
At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you!
Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.