Customer Marketing Manager

About DataCamp

There is incredible power in data and AI—but only if you know what to do with it. DataCamp teaches companies and individuals the skills to work with data and AI in the real world. Our mission is to democratize data and AI skills for everyone! 

Companies and teams of every size use DataCamp to close their skill gaps and make better data-driven decisions. We work with over:

• 4000+ companies
• 3000+ academic organizations
• 12+ million DataCamp learners

And a global learning community spread across 180+ countries.

At DataCamp, we believe that everyone deserves access to high-quality education and data and AI skill development for a more secure future. From our first-class courses, projects, code-alongs, certification programs, and DataLab—we are an all-in-one platform on a mission to democratize data and AI education for all.

About the Role

We are seeking an enthusiastic Customer Marketing Manager to bring our customer success stories to life and develop a strong customer advocacy program. This role is crucial in highlighting DataCamp's real-world impact and nurturing a community of dedicated advocates. As this is a new role, we are looking for someone with a passion for building from the ground up, who thrives in ambiguity, and who is driven by seeing their efforts come to life through hard work and ingenuity. If you are excited about creating and leading new programs in a dynamic environment, we want to hear from you!

About you

At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!

Responsibilities

• Develop and execute a comprehensive customer marketing strategy.
• Create compelling customer success stories, case studies, and video testimonials.
• Build and manage a customer advocacy program to amplify customer voices.
• Collaborate with sales, customer success, product marketing, acquisition, demand gen, and event teams to recruit advocates for speaking engagements.
• Manage a customer reference programs for sales. 

Qualifications

• Experience in customer marketing, preferably in SaaS.
• Excellent writing and storytelling skills. 
• Strong interpersonal skills and ability to build relationships with customers.
• Experience in developing and executing customer advocacy programs and building communities is a plus. 
• Ability to measure the impact of campaigns and the customer advocacy program through data analysis, and leverage insights to inform strategy and decision-making.

At DataCamp, we value diverse experiences and perspectives. If you’re excited about this role but don't meet every qualification, we still encourage you to apply. We believe skills can be developed and are committed to fostering an inclusive workplace where everyone can thrive. Your unique talents and perspectives are what make our team great!

Why DataCamp? 

Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you’ll love being on our team:

🌟Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding.

🌟Competitive compensation: We offer a competitive salary with attractive benefits.

🌟Flexibility: Benefit from flexible working hours because the future is flexible! 

🌟Travel: we gather teams into one of our offices a few times a year to stay connected

🌟Global retreats: Participate in international company retreats, fostering a global team spirit.

🌟Continuous learning: Yearly learning budget for conferences & training to support professional growth.

🌟Equipment: Yearly IT Equipment budget towards your home working set up.

🌟On Us Lunch: Delicious lunches on DataCamp when you're at an office.

🌟Amazing team: Collaborate with a truly exceptional team—seriously, we’re awesome!

Compensation

At DataCamp, we strive for market alignment and internal equity as a key part of our compensation approach. The base salary range for this role is $100,000 - $130,000; actual pay will be determined based on the individual’s skills, experience, and location. Salary is one component of our total compensation package. This position also qualifies for:

• Equity (i.e., stock options). 
• Unlimited PTO
• 401K retirement plan + matching
• Insurance (medical, dental, vision, life)