Customer Master Data Market Approver

Job Title

Customer Master Data Market Approver

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers' needs. It's what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.

The world and our customers' needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That's why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to make life better

Looking at the challenges the world is facing today Philips' purpose has never been more relevant. So, whatever your role, if you share our passion for helping others, you'll be working towards creating a better and fairer future for all.

You are responsible for

• Review and make decisions (approve or reject) of requests to create and/or edit existing SAP customer account information submitted in BPDH and FIORI systems.
• Serve as the end-to-end master data knowledge expert from a data and system perspective for SAP, Informatica Business Partner Data Hub (BPDH), FIORI, and Salesforce.
• Ensures established processes in compliance with Philips' Quality Standards of business conduct and followed.
• Maintain procedural knowledge of process guidelines for Market Approver review of request, and technical knowledge of systems used; locally developed and vendor related application.
• Manages internal data integrity, business logic rules and procedures for operational and business data.
• Create reports to show KPIs and insights to enable performance review, process streamlining, and training opportunities to drive First Time Right request submission.

You are a part of

The Data Operations team in Global Business Services (GBS) supporting North America market. This role will be located in Nashville, TN.

To succeed in this role, you'll need a customer-first attitude and the following

• Bachelor's degree in business or related field preferred, or equivalent combination of education and experience
• 2+ years in a highly accurate and data-driven environment where data integrity and cleanup are required
• Strong familiarity with Master Data management and concepts
• Experience working in SAP (MDM) or SFDC
• Excellent attention to detail and organization skills
• Ability to analyze requests and issues and determine correct action without assistance
• Ability to work in a fast-paced, deadline-driven collaborative team environment
• Advanced analytical and conceptual skills with the ability to analyze complex problems, interpret operational needs, and develop integrated, creative solutions
• Excellent verbal, written communication skills and presentation skills
• Ability to interact effectively with all levels of the organization build consensus and work through others in achieving goals and objectives
• Ability to handle multiple planned and unplanned tasks, roles, and responsibilities
• Ability to independently manage workload and priorities to deliver on time

Preferred Experience

• SalesForce case management experience
• Informatica Business Partner Data Hub experience

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Company relocation benefits will not be provided for this position. For this position, you will reside in or within commuting distance to Nashville, TN.

In return, we offer you

The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities. We welcome you to a challenging, innovative environment with great opportunities for you to explore.

Our benefits can be found here: https://www.careers.philips.com/na/en/total-rewards-at-philips.

Why should you join Philips?

Working at Philips is more than a job. It's a calling to create a healthier society through meaningful work, focused on innovative, customer-first health technology solutions. Help us improve the health and well-being of billions of people, every year. Ultimately creating a career that no one could have planned for. Even you.

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Philips is an Equal Employment and Opportunity Employer/Disabled/Veteran and maintains a drug-free workplace.