Job Description
Come grow with us. We’re a growing company. Everything we do, we do to help people grow into the best version of themselves.
As the pioneers of hair wellness, we create natural, clinically effective solutions for hair growth and provide support for people at every step of their hair journey. Our multi-factorial approach targets the root causes of hair thinning using a patented blend of medical-grade botanicals -- and is recommended by over 3,000 physicians and hair professionals for trusted, reliable results.
We never settle, and are continuously challenging existing treatments and methodologies to advance the frontier of hair science. As we help our customers grow, we grow too -- by embracing individuality and differences, leading by example, and empowering ourselves and others with our passion for wellness and innovation.
Keep growing. It’s our mantra. Our commitment to helping anybody and everybody committed to realizing their own potential to grow.
About You
Nutrafol is looking for an experienced Project Manager to join our Customer team. The ideal candidate has a strong bias for action and experience supporting a variety of projects across marketing, tech and operations. In this role, you will report to the VP, Customers & Retention, and play an integral role in the delivery of retention marketing and customer experience projects. You will support the Customer team’s stakeholders in scoping projects, defining requirements, creating project plans and managing those plans through to execution in a cohesive and timely manner.
Responsibilities
- Support Customer team leadership in scoping projects, gathering requirements and developing projects plans
- Work with project members and stakeholders to dive deep into requirements and dependencies to ensure they’re included in project plans
- Lead the management of key projects, campaigns and programs, ensuring efficiency and timeliness
- Own end-to-end planning and delivery for Customer projects and programs, including status reporting and remediation as appropriate regarding project milestones, deliverables, dependencies, risks, and blockers
- Communicate to stakeholders, partners, and leadership across all phases of work, tailoring structure and content of messaging to the needs of each audience
- Monitor, track, and resolve issues and dependencies to maintain on time delivery of project deliverables
- Provide administrative support with the development of decks, meetings, and presentations, as needed
- Represent the Customer Team’s project portfolio in weekly program and quarterly roadmap planning activities
- Be a thought leader in project management best practices and governance
Requirements
- Bachelor’s degree or equivalent certification/experience in project management, advertising, program management, or similar field
- 4+ years experience leading multiple project teams through scoping, requirements gathering, planning and delivery of complex cross-functional projects
- Experience gathering project requirements and dependencies from multiple stakeholders, including marketing, tech, and operations teams
- Collaborative and innovative thinking, with a creative, solution-oriented approach and the ability to motivate teams
- Ability to constructively evaluate projects in terms of needs, and schedules, providing creative solutions for challenging situations
- Proficient in Asana, Jira and Google Suite
- Fully remote work experience, including a one-time allowance for home office setup
- Comprehensive medical, dental, and vision package, including FSA program
- 401K with 50% match
- Flexible PTO
- Two company-wide wellness breaks every day
- Free lunch on us every Tuesday and Thursday via Seamless/Grubhub
- Monthly wellness stipend
- Monthly work from home stipend
- Monthly cell phone stipend
- Annual learning & development stipend
- Wellness Program, including virtual Wellness Sessions & No-Meeting Wednesdays
- Free meditation app membership (Headspace)
- Free Nutrafol subscription
- Pet insurance and benefit programs
California residents may review our CCPA notice here.
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Date Posted
06/30/2023
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