Customer Project Manager A
Job Description
Mission Statement
- Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) employees are required to follow health, safety, and environmental policies, EEO, Standards of Business Conduct, and all other applicable company policy and procedures. We all share a responsibility to advance the company's mission by excelling at our three corporate priorities - safety of our people and the public, operational excellence in all that we do, and ensuring the best possible customer experience.
- Act as the Company's Customer Project Manager by directing and monitoring the progress of Company and Customer work as it relates to Electric Vehicle projects.
- Serve as overall project coordinators and principal customer liaisons in cases involving new or additional service to support electric vehicle requests.
- Negotiate and arrange service dates with customers
- Monitor and control project costs and take corrective action to minimize deviations
- Provide status reports on budget and schedule as needed an elevate concerns to the proper level of authority.
- Determine, in consultation with the customer and their consultants, the available rate options, applicable service provisions, riders and general rules surrounding the customers request.
- Responsible for establishing appropriate proper billing rates and authorize the preparation of appropriate billing and/or adjustments in accordance with Company policy.
- Perform field inspections, confirm receipt of required certificates and authorize meter installations for electric services as as it relates to electric vehicle projects
- Required to negotiate with contractors, governmental authorities and customers as required.
- Coordinate with Customer Engineering, Regional Engineering and other internal groups (equipment group for transformer work, services, construction management, etc.), to ensure projects stay on schedule.
- Interface with the Customer Energy Solutions Team to stay abreast of all EV program updates related to the Power Ready Program, Micro-mobility, and Curb-side charging.
- Review customer's proposed installation schematics to ensure feasibility as well as compare installation to relevant company specifications
- Review engineered layouts to ensure construction feasibility and work with internal/external groups to execute construction
- Will execute, inspect and accept the work according to the design in timely fashion.
- Understand different Electric Vehicle (EV) technologies
- Will review plates, wiring diagrams, vault drawings and other Company information and identify any challenges to a customer proposing distributed generation technologies
- Supervisory experience preferred
- Perform other tasks and assignment as required.
- Excellent presentation, verbal, and written communication skills.
- Ability to take on additional assignments as needed
- Must respond to system emergencies as required
- High School Diploma/GED and 5-7 years Relevant work experience
- Bachelor's Degree Engineering preferred and 3-5 Years Relevant work experience
- Master's Degree Engineering preferred and 1-2 Years Relevant work experience
- 3-5 years Experience with Electric or Gas installations, and service related construction, or related customer service fields. Required and
- 3-5 years Project Management Experience Required and
- 3-5 years Can interpret construction prints, plans, plates, diagrams Required and
- 3-5 years Customer focused and can gauge audience Required and
- 3-5 years Host and facilitate customer and interdepartmental meetings Required and
- 3-5 years Familiar with developing, setting and tracking internal and external milestones and project risks Required and
- 3-5 years Familiar with accounts, tariffs and rates Required and
- 2 years Work in the field and active construction sites, climbing multiple flights of stairs Preferred and
- 3-5 years Supervisory experience prefered Preferred
- 3-5 years Candidates need to have computer knowledge inclusive of CIS/CORE, CPMS and MS office programs. Preferred
- Driver's License Required
- Project Management Professional (PMP) Professional Project Manager training or certified Preferred
- Must respond to system emergencies
- Must work at field locations in all weather conditions
- Must climb ladders and stairs
- Must work on elevated platforms, scaffolds, catwalks, roofs, or equipment
- Must work in inclement weather and adverse conditions (i.e., excessive heat, cold, noise, confined spaces)
- Must walk, stand, lift, climb, bend, kneel, stoop, and/or reach
- Must travel to company locations to work on storm restoration and heat contingencies
- Must be able to respond to Company emergencies by performing a System Emergency Assignment to restore service to our customers.
- Must be able to work Overtime, nights, weekends, storm duty
- Must be able to travel within service territory as needed.
- For technical issues, please contact us at [email protected]
- Consolidated Edison Company of New York, Inc. (Con Edison), Orange & Rockland Utilities (O&R), and Consolidated Edison Transmission (CET) are equal opportunity employers. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of the individual's actual or perceived disability, protected veteran status, race, color, creed, religion, sex, age, national origin, gender, gender identity, gender expression, genetic information, marital status, sexual orientation, citizenship, domestic violence victim status, or any other actual or perceived status protected by law.
Date Posted
11/04/2023
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Subjectivity Score: 0.8
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