Customer Quality Engineer

Your responsibilities:

• You will be responsible for customer complaints, feedback, timely response, as well as positive and effective communication with customers.
• You will be responsible for customer complaints and feedback, organize problem solving (8D) team in the factory, complete 8D report and submit to customer.
• Provide service for customers on quality issues and after-sales issues, manage and supervise customer service personnel.
• You will monitor the performance of the client's products for quality problems and after sales performance, make statistical analysis and feedback to the factory for improvement.
• Conduct regular internal supervision and audit on behalf of customers to verify the implementation of relevant improvement measures. Other works arranged by managers.
• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Want more jobs like this?

Get Software Engineering jobs in Hawthorne, CA delivered to your inbox every week.

Get Jobs

Send me The Muse newsletters for the best in career advice and job search tips.

By signing up, you agree to our Terms of Service & Privacy Policy.

• You hold a university and above degree.
• More than 2+ years of working experience, work experience in foreign company is preferred.
• English reading and writing can be used as working language, fluent in listening, speaking, reading and writing; CET 6 is preferred.
• Easy going, strong organizational and communication skills.