Time zones: EST (UTC -5) CST (UTC -6) MST (UTC -7) PST (UTC -8) AKST (UTC -9) HST (UTC -10) Handling customer inquiries you will be responsible for answering customer questions addressing concerns and providing timely and accurate information.
Resolving customer issues you will work to resolve customer complaints or problems by investigating the issue identifying the root cause and finding appropriate solutions.
Providing exceptional service your goal will be to ensure a positive customer experience by delivering excellent service and going above and beyond to meet their needs.