Customer Representative

This is a remote position.

We are seeking a detail-oriented, enthusiastic individual who loves to travel for our Remote Customer Representative opportunity! As a Remote Representative  you will be responsible for personalizing travel itineraries and booking travel for clients to destinations all over the world!

Job Summary:

As a Remote Customer Representative you will handle the research and booking process for clients, this can include airline, hotel accommodations, car rentals, event/ticket sales, and more.

ROLES & RESPONSIBILITIES:

• Research, Create, and Book exceptional itineraries for clients
• Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
• Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
• Work alongside of other team members
• Review budgets, and plan trips according to clients’ budget constraints
• Create promotional materials
• Stay up to date on changes and travel restrictions within the industry
• Promptly respond to all travel inquires and effectively communicate with clients pre/post travel
• Handle issues that may arise during the bookings and/or travel for clients

REQUIREMENTS:

• Must be at least 18 years of age
• Must be fluent in English
• Must be able to effectively communicate with clients
• Must have a smartphone with internet access, laptop is highly recommended
• Previous customer service background is a plus, but not required

BENEFITS:

• Flexible Schedule
• Full Remote, Work From Home!
• Licensed & Bonded
• Personal Website
• E&O Insurance with Fraud Protection
• Daily Training Available

REQUIREMENTS: Must be at least 18 years of age Must be fluent in English Must be able to effectively communicate with clients Must have a smartphone with internet access, laptop is highly recommended Previous customer service background is a plus, but not required

High School Diploma or GED equivalent

0-1 year