Customer Retention & Billing Support Specialist

Turn Conversations Into Loyal Patients — And Get Paid for It! AtMY DR NOW, we’re making healthcare ridiculously easy and need YOU to help keep our patients coming back. As aCustomer Retention & Billing Support Specialist, you’ll turn account balance follow-ups into moments of connection — making patients feel valued, informed, and excited to choose us again. You Will: • Reach out to patients with care, clarity, and confidence • Resolve billing questions while building trust • Keep patients happy, informed, and loyal We Offer: • Stable, growing companywith a track record of promoting from within • Ample autonomyto own your role and make an impact • Competitive pay, benefits, and a team that truly values you If you want a career whereretention beats repetitionand relationships matter as much as results, apply now and help us make healthcare ridiculously easy! Job Type: Full-time Pay: $20.00 - $30.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • On-the-job training • Paid time off • Parental leave • Professional development assistance • Referral program • Vision insurance Application Question(s): • What steps do you take to build trust quickly with someone you’ve just met over the phone? Ability to Commute: • Chandler, AZ 85226 (Required) Work Location: In person