Customer Sales Specialist

Position:
Customer Sales Specialist
Job Description:
Arrow Electronics currently has an exciting opportunity for a Customer Sales Specialist. Arrow is a Fortune 109 company, globally headquartered in Denver, CO, with 22,000 employees worldwide. Arrow brings technology solutions to various markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. We serve as a supply channel partner for over 100,000 original equipment manufacturers, contract manufacturers, and commercial customers through a global network.
What You'll Be Doing:• This sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Customer Sales Specialist provides exemplary customer service and product knowledge expertise with an aim to expand market share and grow our business. Daily activities of the role include, but are not limited to:

• Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer satisfaction. Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization.
• Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support, and data sheets, and by placing purchase orders. Maintain accounts by providing customer service on orders. Other maintenance tasks include tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.
• Providing after-sales service by ensuring the products' arrival at the customer location in a timely fashion.
  Manage and sell to assigned accounts in assigned territory. Quote to customer specifications and needs on Arrow's entire line card.
• Contract maintenance.

What We Are Looking For:

• Typically requires a 2-year degree and 2-4 years of experience or High school graduate with equivalent related experience. May require specific certifications.
• Has developed knowledge and skills through formal training or considerable work experience.
• Works within established procedures with a moderate degree of supervision
• Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.

What's In It For You:
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off
• Tuition Reimbursement
• Access to Arrow's Employee Discount Program
• Growth Opportunities
• And more!

Annual Hiring Range/Hourly Rate:
$27.00 - $33.00
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

Location:
US-OH-Twinsburg, Ohio (Rockwell Site)
Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company's request and sole discretion.
Time Type:
Full time
Job Category:
Business Support
EEO Statement:
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)