Customer Service Agent Heber City

Overview

The Customer Assistance Representative will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location.

This role is available as a full-time position in Heber City, UT!

The role starts at $19.50 / hour with full benefits and paid time off! The schedule for this position will be Monday - Friday 7:30am - 4:30pm.

Responsibilities

• Provide a high level of customer service by assisting customers and assessing their rental needs by offering additional products
• Type up rental contracts at the counter inside the rental terminal
• Meet and greet customers in a friendly and timely manner
• Provide directions and general assistance
• Assist to assess condition of rental upon return
• Process returns, check-ins
• Notify Management of any known customer problems
• Notify Management of any known vehicle problems and any required vehicle maintenance
• Perform miscellaneous and backup duties job-related duties as assigned

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• Must be at least 18 years old
• Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related conviction on driving record in the past 5 years
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future