Customer Service Associate

Job Description
Responsibilities include, but are not limited to: mail sorting, mail delivery, meter outgoing USPS mail, loading dock, and S&R duties.

Pick-up and deliver mail, parcels, and other items to customers within established timeframes and service standards• Lift large bundles of mail, overnight packages

. Operate Postage meter and Arrival equipment• Loading dock and S&R duties• Handle time-sensitive material like confidential, urgent packages• Participate in cross-training• Maintain the highest levels of customer care while demonstrating a friendly and

cooperative attitude• Demonstrate flexibility in satisfying customer demands in a high volume,

production environment• Take direction from supervisor or site manager• Maintain all logs and reporting documentation; attention to detail• Adhere to all safety procedures• Perform other tasks as assigned