Customer Service Representative

About Exela
Exela is a proud sponsor of the 100,000 jobs Mission to employ America's veterans. We believe that hiring veterans is not only the right thing to do for veterans, but it's a great thing to do for our business. Our Nation's military veterans represent the best this country has to offer and they bring meaningful skills to the workplace. Additionally we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identification, disability or veteran status.

EOE/Minorities/Females/Veterans/Disabled

Job Description
Job Summary/Objective:

Performs the data entry function to update automated records; verifies the accuracy of work.

Essential Functions and Responsibilities: • Batches documents• Keys data from source documents in a timely and efficient manner• Performs acceptable volume of work in a timely, efficient, and accurate manner and in order of scheduled priorities to meet or exceed client expectations of processing schedule• Performs verification duties as required• Keys correcting entries as indicated by verification or another warning• May troubleshoot data problems• May operate peripheral equipment• May assist in the development of production formats and keying procedures• Demonstrates high levels of safety awareness and notifies supervisor of potential hazards• Follows the security and privacy policies, standards, and guidelines in order to protect the informational assets of both the company and their customers• Performs other duties as required• Repetitive motion is required: may require twisting/bending/climbing• Required to work at a computer for long periods• Required to stand, walk, simple grasp, reach with hands and arms• Required to regularly sit, talk or hear• Required to possess close vision and ability to focus• Conditions may include office environment, computer room, production floor, warehouse, and shipping/receiving. Occasional exposure to dust, dirt, toner, ink, and other environmental factors is possible.

Qualifications Required: • H.S. diploma or equivalent• Ability to read, write and speak English• Required to work at a computer for long periods• Required to stand, walk, simple grasp, reach with hand and arms.• Required to regularly sit, talk or hear• Required to possess close vision and ability to focus• Conditions may include office environment, computer room, production floor, warehouse, and shipping/receiving. Occasional exposure to dust, dirt, toner, ink, and other environmental factors is possible.• Repetitive motion is required; may require twisting/bending/climbing• May lift up to 25 lbs. frequently

Preferred:• Previous experience with data entry is desirable• Repetitive motion is required: may require twisting/bending/climbing

The pay range for this position starts at $16.00 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered