Customer Service Representative $18/HR

IND 001-002
Customer Service Representative $18/HR

Are you a Customer Service professional and an expert at going the extra mile to service a customer? Are you interested in furthering your career? Our client is seeking a solutions-focused Customer Service Representative to join their growing team.

Location: Rolling Meadows, IL

Job Responsibilities:

• Sending order confirmations to customers
• Checking the status on back-orders for customers and our sales staff
• Following up on unconfirmed sales orders with vendors and manufacturers
• Resolving customer requests regarding sales orders
• Monitoring orders and tracking numbers to ensure timely deliveries
• Updating information in SAP Business One
• Ability to define a problem, collect data, identify, and apply solutions.
• Ability to work independently and handle multiple projects

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• Must have proven experience thriving in a team-oriented environment
• Proficiency in Microsoft Office
• Customer Service Representative must possess excellent verbal and written communication skills
• Experience utilizing SAP/ ERP and Excel daily

• Pay: We negotiate high salaries using US Bureau of Labor Statistics
• Benefits & Bonuses : You are eligible for medical, dental, vision insurance benefits, 401K, and monetary bonuses
• Permanent Employment: Many of Addison's Administrative job openings lead to potential permanent employment
• Connections: You connect directly with hiring managers from renowned organizations
• Options: You are presented multiple employment options near your home
• Professional Development : You are provided hiring process advice, resume revision, and employment term negotiation