Customer Service Representative
Job Description
We are looking for a friendly, motivated mountain bike rider/enthusiast who would like to join our Customer Service team. As a Customer Service Representative you will be responsible for answering phones, talking with consumers and dealers, and order entry. You will become familiar with our different models to help suggest to consumers what to buy and assist them with technical questions.
Responsibilities
- Answer phones and use live chat to work directly with consumers and dealers
- Help visitors at our facility and provide tours
- Follow up with potential customers
- Suggestive selling to consumers and dealers
- Aid in our sales vision while providing excellent customer service
- Assist the Inside Sales Specialists with order entry, warranty and other tasks
- Work demo events and help with special events both weekday and weekends
Requirements
- High School Diploma or GED
- Previous customer service experience
- Excellent verbal and written communication skills
- Organized, self-motivated and detail-oriented individual
- Proficiency with Microsoft Office suite products - Excel, Word and Outlook
Driven by our core value of "Welcoming," Pivot Cycles strives to build a workplace that is inclusive, respectful, and free from unlawful discrimination, whether based on race, color, creed, age, religion, gender, gender identity, gender expression, sexual orientation or any other legally protected characteristics. We recognize that we grow and succeed as a company by embracing and celebrating diverse voices.
Please send resume and cover letter to [email protected] . We look forward to hearing from you!
Date Posted
01/23/2023
Views
56
Similar Jobs
Manager, IT Support - California Closets BC
Views in the last 30 days - 0
California Closets founded in 1978 is a leading custom storage solutions provider offering premium space management and exceptional service The compan...
View DetailsCommunity Manager - Sparrow Partners
Views in the last 30 days - 0
Sparrow is a company that aims to create thriving communities for active adults offering thoughtful design stateoftheart construction and engaged mana...
View DetailsClient Relations Manager - Ageless Mens Health
Views in the last 30 days - 0
Ageless Womens Health is seeking a Client Relations Manager to build and maintain patient relationships at their Scottsdale Arizona clinic The ideal c...
View DetailsBIM Coordinator - Larson Design Group
Views in the last 30 days - 0
Larson Design Group LDG is an awardwinning employeeowned Architecture Engineering and Consulting Firm They are expanding their team opening new office...
View DetailsBig Data Tester - NucleusTeq
Views in the last 30 days - 0
The job posting is for a Big Data Tester role in Phoenix AZ with a duration of 12 months The role involves building test scenarios maintaining test au...
View DetailsBig Data PM - NucleusTeq
Views in the last 30 days - 0
The job posting is for a Big Data Project Manager with a strong background in data and experience with AWS Python Snowflake and Azure The ideal candid...
View Details