Customer Service Representative

Location: Berman STAR Nissan
Schedule: Monday-Saturday, (Sundays & One Weekday OFF) 
Pay: $15/hr+ Bonuses!

Benefits/Perks:

• Competitive PTO Policy - Earn 2 weeks within your first year of employment! 
• Multiple Low-Cost Medical Insurance Options!! As low as $43/week + FREE TelaHealth! 
• Low-Cost Dental, Vision & Life Insurance Options 
• Short Term & Long Term Disability
• Fully PAID Training
• 401K
• Automotive Service & Sales Discounts 
• Outlined Career Path and Opportunities for Advancement! 

Responsibilities: 

The Customer Service Representative is responsible for ensuring customer satisfaction and for communicating with our Service customers. Must be comfortable talking with all levels of customers and be computer literate. The ideal candidate is professional, positive, and has a very friendly attitude! 

• Be outgoing, friendly, energetic and professional with great customer service, attentiveness and follow up skills.
• Educating guest on the options available through Vehicle Exchange
• Generate new and utilize existing customer base to build value in an opportunity to upgrade their current vehicle.
• Use strong decision-making and active listening skills to think progressively about customer needs and service
• Be a liaison to customers while their vehicle is being serviced

• Fluent in Spanish or Polish, preferred 
• Enthusiastic personality
• Strong follow-up, customer service, multitasking & computer skills
• Valid Driver's License with a clean driving record
• Willing to submit to a pre-employment background check

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.