Customer Service Representative

About Exela

Exela is a proud sponsor of the 100,000 jobs Mission to employ America's veterans. We believe that hiring veterans is not only the right thing to do for veterans, but it's a great thing to do for our business. Our Nation's military veterans represent the best this country has to offer and they bring meaningful skills to the workplace. Additionally we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identification, disability or veteran status.

EOE/Minorities/Females/Veterans/Disabled

Job Description• Complete setups and breakdown of conference rooms• Make coffee, tea when needed.• Keep kitchens, coffee bars and refrigerators stocked and clean.• Process city courier deliveries when needed• Process letters and packages using web-based courier services• Handle time-sensitive material like confidential, urgent packages• Perform various Mail Center activities (sorting, metering, folding, inserting, delivery, pickup, etc.)• Sort and deliver mail, small packages using a hand device• Shipping & Receiving• Complete copy request, scan request, and print request to the client's specifications• Lift heavy boxes, files, or paper when needed• Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude• Demonstrate flexibility in satisfying customer demands in a high volume, production environment• Consistently adhere to business procedure guidelines• Adhere to all safety procedures• Take direction from supervisor or site supervisor• Maintain all logs and reporting documentation; attention to detail• Enter information daily into spreadsheets• Participate in cross-training and perform other duties as assigned