Customer Service Representative

Join Sagility a leader in healthcare solutions and help us make a difference in people's lives daily. At Sagility we pride ourselves on shaping careers with opportunities to advance and thrive in a supportive environment.

Join Our Team and S.O.A.R!

S -Spark Curiosity O - One Team One Direction A - Action for Results R - Right by Right Purpose

As a Customer Support Representative you are the first point of contact for our clients providing top-notch service and support. You?ll handle inquiries with care offering solutions and maintaining our commitment to quality.

Key Responsibilities :

• Efficiently handle incoming calls and manage customer queries and concerns.
• Conduct detailed research to resolve issues effectively.
• Document all interactions accurately.
• Maintain professionalism and empathy in all communications.

Benefits :

• Competitive pay starting at $14.00/hr with performance-based incentives.
• $15.00/hr Bilingual with performance-based incentives
• Paid state-of-the-art training.
• Comprehensive health benefits after 90 days.
• Programs focused on employee wellness and engagement.
• Real opportunities for career growth ? 90% of our leaders began in this role!

What We?re Looking For :

• A commitment to excellence and high-quality service.
• Excellent communication and interpersonal skills.
• Ability to multitask in a dynamic fast-paced environment.
• Experience in healthcare or customer service is preferred but not required.

Requirements :

• At least 18 years old with a high school diploma or equivalent.
• Proven experience in a customer service role preferred.
• Reliable and punctual with a positive attitude and team-oriented mindset.
• Effective written and verbal communication skills.
• Must have a secure home office setup with a reliable internet connection.

Join Us :
If you?re passionate about making a difference and ready to contribute to a team that?s improving healthcare access and quality apply today to become a part of Sagility!

An Equal Opportunity Employer/Vet/Disability