Customer Service Representative

We are looking for anCustomer Service Representativeto join our Olshan Family! You will be the first point of contact for our customers. Your responsibility is to secure appointments and perform administrative functions to drive our company's success! Olshan Foundation Repairhas been helping families live better since 1933! We are the premier Foundation Repair experts and enjoy helping families with their home foundation repair needs. We have multiple locations in the heart of the U.S. and have a strong company culture based on dedication, family, integrity, and continuous improvement. Benefits: • Career development and advancement opportunities • Paid time off (holiday, vacation and sick time) • Medical, dental, vision, and life insurance • Tuition reimbursement • Casual dress code (you can wear jeans to work) Responsibilities: • Answer and screen incoming phone calls • Schedule service appointments around the Dallas area • Create and update records ensuring the accuracy and validity of information • Maintain up-to-date knowledge of services • Perform other clerical duties such as filing and faxing Requirements: • Proven experience as an office assistant, receptionist, dispatcher, or other relevant administrative role • Customer service oriented • Proficiency in MS Office • Working knowledge of office equipment • Excellent written and verbal communication skills • Excellent organizational and time management skills • Analytical abilities and aptitude in problem-solving • Must pass a pre-employment drug test and background check