Customer Service Representative

About Exela
Exela is a proud sponsor of the 100,000 jobs Mission to employ America's veterans. We believe that hiring veterans is not only the right thing to do for veterans, but it's a great thing to do for our business. Our Nation's military veterans represent the best this country has to offer and they bring meaningful skills to the workplace. Additionally we are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identification, disability or veteran status.

EOE/Minorities/Females/Veterans/Disabled

Job Description
Job Summary/Objective

Incoming and Outgoing Mail/general support, light facilities and pantry, front desk support

Essential Functions and Responsibilities:

• Keys data from source documents in a timely and efficient manner

• Performs acceptable volume of work in timely, efficient and accurate manner and in order of scheduled priorities to meet or exceed client expectations of processing schedule

• Performs verification duties as required

• Keys correcting entries as indicated by verification or other warning

• Demonstrates high levels of safety awareness and notifies supervisor of potential hazards

• Follows the security and privacy policies, standards and guidelines in order to protect the informational assets of both the company and their customers

• Performs other duties as required

• Repetitive motion is required: may require twisting/bending/climbing

• Required to work at computer for long periods

• Required to stand, walk, simple grasp, reach with hands and arms

• Required to regularly sit, talk or hear

• Required to possess close vision and ability to focus

• Conditions may include office environment, computer room, shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.

Qualifications

Required:

• H.S. diploma or equivalent

• Ability to read, write and speak English

• Required to work at computer for long periods

• Required to stand, walk, simple grasp, reach with hand and arms.

• Required to regularly sit, talk or hear

• Required to possess close vision and ability to focus

• Conditions may include office environment, computer room, and shipping/receiving. Occasional exposure to dust, dirt, toner, ink and other environmental factors is possible.

• Repetitive motion is required; may require twisting/bending/climbing

• May lift up to 40 lbs. frequently

Preferred:

• Previous experience with mailroom support desirable

• Repetitive motion is required: may require twisting/bending/climbing

• Working knowledge of Microsoft office suite