Customer Service Representative

Job Description
Customer Service Representative
Springfield, IL
Monday-Friday, 8:30 am - 5:30 pm
We are seeking a highly motivated, experienced Customer Service Representative for our Springfield, Illinois office to work to help our clients stay in legal compliance by assisting with Motor Vehicle transactions, updating customer records, researching jurisdictional requirements, and assisting with project management. As a Customer Service Representative, you will work in a challenging, fast-paced environment with our corporation, financial, law firm and small business customers to provide them with solutions to fulfill their motor vehicle needs.
Some of the things you'll be doing:

• Research and analysis of motor vehicle documents
• Uploading client information
• Serve as a liaison between the client and vendors
• Work with internal and external clients
• Prepare estimates of fees and requirements for motor vehicle transactions
• Handling customer billing and invoices
• Communicating results and sending results through internal systems to customers
• Intake and release of vehicle titles via the Collateral Agent System

What technical skills, experience, and qualifications will provide a successful foundation for this position:

• Excellent verbal and written communication skills
• Problem solving skills
• Energetic self-starter who thrives in a fast-paced, team oriented environment
• Ability to multitask
• Strong prioritization and time management skills
• Strong attention to detail and accuracy
• Has a "can do" attitude and positive outlook
• Flexibility and agility
• Strong computer skills and proficiency in MS Excel

Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be necessary based on business need.
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About Us
CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®
CSC is committed to creating a diverse and growth-oriented environment where everyone is valued and respected. CSC offers challenging career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers.
Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.
CSC takes pride in finding and qualifying people through an internal sourcing model. We encourage candidates to apply directly to our website and not through third party sources. CSC only accepts resumes from employment agencies who are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.
Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.
About the Team
At CSC®, we're always looking ahead, finding ways to improve and anticipate the future needs of our customers. Curiosity fuels our innovation and productivity drives our results. This proactive mindset has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 120 years.
CSC is committed to attracting, developing, and retaining talented people whose personal values align with ours. We empower our employees to bring the right solutions to market to meet customer demand. That is why we are the premier provider of global solutions for more than 180,000 businesses.

• CSC is a great place to work with smart and dedicated people. We have been voted a Top Workplace every year since 2006 and are a 2022 National Top Workplace.

• We offer challenging work and career opportunities. Most positions are filled with internal moves and employee referrals.

• Employees are eligible for an annual success sharing bonus or commission plans based on role and individual performance.

• CSC offers excellent benefits, including medical, dental, life insurance, and flexible spending and health savings accounts. We also offer you a 401(k) with employer match and profit-sharing, paid time off, tuition reimbursement, and more.

• Our global standard for our work environments supports current and future technology initiatives through open design, sit-stand workstations, and digital interface points with wireless access throughout the campus. It's an exciting time for us in terms of growth and expansion.