Customer Service Representative

*Job Title: Customer Service Representative

*Salary:* $24.99 - $30.00 per hour

*Benefits:* Health insurance, vision coverage, 401(k) plan, paid time off

*About Us:*

Join our dynamic team at NUMRAH, where we prioritize exceptional service and innovative solutions. We’re looking for a dedicated Professional Customer Service Representative who thrives in a fast-paced environment and is passionate about delivering outstanding customer experiences.

*Key Responsibilities:*

- Serve as the primary point of contact for customers, addressing inquiries and resolving issues with empathy and efficiency.

- Cultivate positive relationships with customers, ensuring they feel valued and understood.

- Navigate complex situations and provide tailored solutions, demonstrating exceptional problem-solving skills.

- Collaborate with cross-functional teams to enhance service delivery and customer satisfaction.

- Maintain accurate records of customer interactions and feedback to help drive continuous improvement.

*Qualifications:*

- Proven experience in a customer service role

- Strong verbal and written communication skills, with the ability to engage effectively with diverse audiences.

- Proficiency in using customer relationship management (CRM) software and other relevant tools.

- Ability to work independently and as part of a collaborative team.

- A positive attitude and a commitment to excellence.

*What We Offer:*

- Competitive hourly pay ranging from $24.99 to $30.00.

- Comprehensive health and vision insurance to support your well-being.

- A robust 401(k) plan to help you secure your financial future.

- Generous paid time off to ensure a healthy work-life balance.

- Opportunities for professional growth and career advancement.

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Required)
• Air Freight: 1 year (Required)

Work Location: Remote

*Join Us:*

If you are a dedicated individual passionate about exceptional customer service, we encourage you to apply for the Customer Service Representative position at NUMRAH and Time To Teach. Join our team, where we value excellence and innovation!