Customer Service Representative

Customer Service Representative Seeking candidates for a customer service representative role in Dallas, TX. As a customer service representative, you will be the face and voice of our company, providing excellent service to customers in (is a plus). Responsibilities: • Answer incoming calls and emails from customers in a courteous and professional manner • Address customer complaints, provide troubleshooting, and resolve issues to ensure customer satisfaction • Upsell products and services when appropriate • Document all customer interactions using our CRM system • Collaborate with team members to continuously improve customer service workflows and policies Requirements: • Previous experience as a customer service representative or similar role • Excellent communication and interpersonal skills • Detail-oriented with ability to multi-task • Proficiency with computers and various software programs • High school degree; associate or bachelor's degree preferred We provide competitive pay, health insurance, 401(k) plan, and opportunities for advancement. Our team-oriented culture focuses on exceeding customer expectations. If you're a people person who thrives on helping customers and has strong by-lingual skills, we want to hear from you! Please submit your resume to be considered for this exciting opportunity with our growing company. Job Types: Full-time, Part-time Pay: $18.44 - $22.55 per hour Benefits: • 401(k) • Health insurance • On-the-job training Shift: • 8 hour shift • Day shift Work Location: In person