Customer Service Representative

Description: Accountabilities • Performing sales calls to customers on a regular basis. • Seeks out prospective client’s opportunities with new customers. • Establishes and maintains customer relationships in order to grow profitable sales. • Ability to lift or carry work-related materials that frequently weigh up to 25 lbs. and that may occasionally weigh in excess of 25 lbs. • Comprehend and stay relevant on new products and trends in the industry. • Follow-up on all generated quotations to assure that the customer is being serviced. • Develops an effective and productive working relationship with other team members. • Execute sales efforts in an ethical and professional manner. • Provide order estimates, enter customer purchase orders and follow them through the invoicing process. • Manage open orders and notify customers of any delivery schedule changes. • Maintain and regulate inventory controls. • Receive and distribute merchandise for store transfers. • Customer engagement for a pleasant experience. • Maintain and perform audit controls. • Set and maintain security standards. • Perform other work-related duties as assigned. We look for team members who embody the following values and characteristics: • Works with urgency and purpose to deliver quality products. • Thrives in an entrepreneurial environment; is comfortable with ambiguity and change. • Seeks and responds well to feedback, which is shared often and freely across all levels of the organization. • Works through silos and forges strong cross-departmental relationships in order to achieve outcomes. • Believe in holding themselves to a high level of conduct and professionalism. Supervisory Responsibilities (if applicable):NoneRequirements: Qualifications: • Education: High School Diploma or GED • Associate's degree in Business Administration or a closely related field preferred. • Experience: Sales experience preferred but not required • License or Certification: None Physical Demands: • Be able to lift 25 Knowledge and Skills: • Must be able to read and write English. • Basic computer and math skills required. • Bilingual in English and Spanish required.