Customer Service Representative - Brooklyn

Company Overview

Consolidated Bus Transit is New York City’s premier school bus company. We’ve been in the student transportation industry for over fifty years!

We are looking for new members to join our team and offer the necessary training to ensure you're well-qualified for the tasks ahead. Once comfortable enough to handle daily tasks and assignments, you will be well on your way to becoming a part of the most reliable team in the New York State school bus industry. Let’s get started!

Job description:

Ability to work in a fast-paced environment

Conflict resolution skills

Effectively and respectfully communicate with coworkers/ management

Proper phone and interpersonal etiquette

Maintain a well-organized work environment

Ability to use a desktop computer system

Familiarity with Windows, Microsoft Outlook, and Microsoft Word a plus

Qualifications

• Some proven customer support experience or experience as a client service representative
• Strong phone administration skills and active listening capabilities
• Experience with CRM systems and practices
• Customer orientation with the capacity to adapt/respond to different types of characters
• Exceptional communication and presentation skills
• Ability to multi-task, prioritize, and control time effectively
• Ability to speak fluently in English and Spanish preferred

Salary

Dependent Upon Experience

Shift(s) available

Must be flexible (overtime available*)

*Veterans are Encouraged to Apply!
Location

68 Snediker Avenue, Brooklyn, NY 11207