Customer Service Representative for 3PL Logistic Company

Job Responsibilities: · Communicate with customers to receive and process orders accurately · Provides timely resolution of customer complaints, concerns, and inquiries · Tracks orders for customers and resolves shipping/order issues for customers · Coordinate scheduling pickups with carriers · Must have 3PL knowledge and vendor compliance to Major Department and Chain Discount Stores · Inventory control · Acts as a liaison between customers and all other departments · Maintain and update customer files · Follow-up on orders in progress Job Requirements: · Must have knowledge of vendor compliance for major department stores · Applicant must have minimum 1 years experience in logistic and warehousing · Must be fluent in English. Spanish and English Bilingual a plus · Excellent math and data entry skills · Must have excellent communication and organizational skills · Must be able to multi task and pay attention to detail · Must handle customer issues with a sense of urgency · Must possess good computer skills Work Remotely • No Job Type: Full-time Pay: From $19.00 per hour Schedule: • Monday to Friday • Overtime • Weekends as needed Education: • High school or equivalent (Preferred) Experience: • 3PL Logistics: 2 years (Required) • Customer Service: 2 years (Required) Work Location: In person