Customer Service Representative

Job description Are you the go-to person everyone turns to for help? Do you love talking to people and solving problems? JoinLloyd Pest Controlas aCustomer Service Representativeand play a vital role in making sure our customers receive top-notch service! What You’ll Be Doing: • Answering customer calls and providing clear, helpful information about our services. • Scheduling and rescheduling appointments with ease. • Communicating with customers, technicians, and the sales team to keep everything running smoothly. • Listening to customer concerns and finding solutions to keep them happy. • Taking proactive steps to ensure customer satisfaction and retention. • Assisting with special projects and administrative tasks as needed. • Being a team player, contributing ideas, and fostering a positive company culture. What We’re Looking For: • High school diploma or GED. • Excellent communication skills—both verbal and written. • Comfortable using Microsoft Office (Word, Excel, etc.) and open to learning new software. • Organized and able to stay cool under pressure. • A team-oriented mindset with a positive attitude. • Ability to adapt to changes and work with different teams. Why Join Us? ✅Competitive Pay– $21 per hour. ✅Great Benefits– Health insurance, retirement savings plans, and paid time off. ✅Work-Life Balance– Flexible scheduling options. ✅Career Growth– Opportunities to learn new skills and advance. ✅Supportive Team Environment– We value our employees and work together to succeed. ✅Positive Company Culture– Team-building events and recognition programs to keep the workplace fun and uplifting. If you love helping people and want to be part of a friendly, customer-focused team, we’d love to hear from you!Apply today and take the next step in your career with Lloyd Pest Control!