Customer Service Representative / Junior Account Manager

DEP West is seeking a full-time, motivated, team-oriented Junior Account Manager / Customer Service Representative with outstanding written/verbal communication skills as well as excellent analytical skills, automotive experience is a plus! This role will eventually turn into an Account Manager role.

Responsibilities:

• Assisting the Account Managers with their day-to-day objectives.
• Monitor and support clients & AMs on important monthly KPIs
• Assist and work with clients on inbound day-to-day support (emails, calls, SMS, etc.)
• Assist and work with the Senior Manager on day-to-day objectives.

Required Skills:

• Excellent presentation, communication, and customer service skills
• Must be organized, detail oriented, and punctual
• Proficient in phone, email, etc. support
• The ability to multi-task efficiently
• The ability to remain cool under pressure
• Proficiency with Microsoft Office Suite and Google Docs
• Google Suite

Benefits:

• Vacation days
• Generous PTO days awarded throughout the year/
• Healthcare 
• Dental Insurance 
• Vision Insurance 
• 401K available