Customer Service Representative - Lynnwood

Description: Judd & Black Appliance is an 80-year-old, locally owned and family operated independent appliance and barbecue retailer with six locations in Snohomish, Skagit, and Whatcom Counties. Summary of Position: Entry Level position for Customer Service Representatives. Responsible for incoming and outgoing phone calls, entering sales orders to POS, processing Third Party financing, and assisting customers and sales staff. Candidates must possess excellent communication and customer service skills. Wages/Schedule: • $17.00 - $19.00 per hour. (Starting wage is $17.00) • Full Time – 40hrs per week. • Weekends Required • Pay increase based upon performance and rate of proficiency. Minimum Qualifications: • Excellent customer service skills. • Have a professional and courteous attitude. • Punctual and dependable. • Have ability to maintain a clean and professional appearance. • Capable of using multi-line phones. • Capable of using standard Windows based computers/programs. • Be able to work in a fast-paced environment. • Be able to effectively handle customer problems and conflicts. • Be able to read, write and speak English. • Be able to type efficiently and accurately. • Be able to lift up to 30lbs. Benefits: • Medical/Dental/Vision Insurance 6 Paid Holidays • PSL (Paid Sick Leave) Start accruing immediately 1 hour for every 40 hours worked. Can use at 90-days. • Additional Vacation time awarded based on length of employment. • 401K with Employer Contribution • Employee Discounts • Opportunity to grow within our company. Judd & Black Appliance is an equal opportunity employer. Qualified candidates can also apply in person at: Judd & Black Appliance 16521 Highway 99 Lynnwood, WA 98037 Job Type: Full-time Pay: $17.00 - $19.00 per hour Expected hours: 40 per week Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • On-the-job training • Paid time off • Vision insurance Work Location: In person