Customer Service Representative (Remote)

Job ID 74411-en_US Location Charlotte - North Carolina

In our 'always on' world, we believe it's essential to have a genuine connection with the work you do.

CommScope is hiring a Customer Service Representative to join our growing team! This is a remote role. Candidates will be based in the US with a preference towards candidates based near CommScope offices.

How You'll Make An Impact:

• Complete CommScope product orders from the point of quotation up to and including the time the order ships.
• Assist with product selection, quote generation, order input, order scheduling, expediting, tracking, finding, and coordinating alternative materials.
• Resolve customer concerns by using company process knowledge and negotiation skills.
• Participate in ongoing product, process, and work with sales to develop training meetings

Required Qualifications For Consideration:

• 2+ years of sales support, customer service, or related experience
• Excellent verbal and written communication skills
• Knowledge of Microsoft Outlook, Excel, and Teams.

You Will Excite Us If You Have:

• Bachelor's or Associate's Degree
• Experience in a Business to Business environment
• SAP exposure

We want to enable our employees to do their best work, using the right technology and in a location that make sense for the business, customers, and everyone involved. Our Flex@Work program encourages our employees to have flexibility in their work environment. This program is available to all employees where demands of the job and personal preferred working styles meet in middle, combining in office and at home, remote working.

Perks & Benefits:
Be rewarded with a comprehensive benefits package, including paid vacation, medical, dental, and vision plans, life, and accidental death insurance, a 401(k) plan, and participation in the Company's EFIP.

After You Apply:
Learn how to prepare yourself for the next steps in our hiring process by visitinghttps://careers.commscope.com/how-we-hire.

Anticipated salary range dependent on experience and qualifications: $50600 - $61000 / year

Why CommScope:
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables groundbreaking discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

If you want to grow your career alongside forward-thinking, hardworking, and caring people who strive to build what's nextcome connect to your future at CommScope.

CommScope is an Equal Opportunity Employer (EEO), including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process, please contact us to submit your request at [email protected]. You can also learn more about CommScope's accommodation process and EEO policy at careers.commscope.com/eeo

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Req ID 74411