Customer Service Representative

Overview We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our clients and ensuring their needs are met efficiently. The ideal candidate will possess strong communication skills and a passion for helping others, contributing to a positive customer experience. Duties • Respond promptly to customer inquiries via phone, email, or in person. • Assist customers with product selection, order placement, and issue resolution. • Maintain detailed records of customer interactions and transactions through invoices. • Collaborate with team members to enhance the overall customer service experience. • Demonstrate effective phone etiquette while maintaining professionalism in all communications. • Stock shelves. Skills • Strong communication skills with the ability to convey information clearly and effectively. • Bilingual or multilingual capabilities are a plus, enhancing our ability to serve diverse clients. • Basic math skills. • Previous experience in customer support or client services is preferred. • Proficient computer skills, including data entry and Microsoft Office applications. • Sales experience is beneficial. • Cash handling experience is a plus. Job Type: Full-time Pay: $20.00 - $23.00 per hour Expected hours: 40 – 50 per week Benefits: • On-the-job training • Paid time off Work Location: In person