Customer Service Representative

Description: Position Overview We are searching for dedicated and empathetic Customer Service Representatives who can professionally handle inquiries across multiple touchpoints calls, emails, chat, or social media. The ideal candidate excels in solving customer issues, enjoys working collaboratively, and thrives in a fast-paced environment. Job: Full time Salary Range:$18.00 – $27.00 per hour Key Responsibilities: • Respond promptly to customer inquiries via phone, email, chat, or social channels • Identify customer needs through active listening and problem-solving • Provide accurate information about products, services, policies, and billing • Process account updates, refunds, orders, and service requests as needed • Escalate unresolved issues to the appropriate departments with clarity and care • Keep thorough records of customer interactions and follow internal protocols Requirements: • High school diploma or GED • Excellent verbal and written communication skills • A positive, helpful, and resilient approach to customer interactions • Basic to intermediate computer fluency and quick adaptability to new tools • Ability to multitask and manage time effectively What We Offer: • Competitive hourly pay • Performance-based bonuses and incentives • Health, dental, and vision insurance options • Paid time off and holidays • Ongoing training and professional development • A supportive and inclusive workplace culture