Customer Service Representative/Dispatcher

Local and growing company in El Cajon is looking to hire for a “Dispatcher/Customer Service Representative”, essential service, in-office position. Watchlight/Alarm Relay is looking for a candidate who is a hard worker, has a positive attitude, and is a team player. Our company has been in business since 1972. We are currently hiring for the below shift: Day Shift (7:00am-3:30pm) *Multiple Positions Currently Available *Full Time Position *Monday through Sunday Availability Required (5 day/week schedule) *Weekends are required!!! Please do not apply if you cannot work weekends. *Customer Service experience required *Pay base starting at $17.00 hour during training. Experience is a plus! Responsibilities Include: • Receive and prioritize incoming telephone calls and alarm signals. • Efficiently dispatch the appropriate emergency responders to emergency calls in a timely manner. • Initiate outbound calls to customers, police agencies and emergency contacts. • Basic data entry • Process daily printouts of alarm activity Job Type: Full-time Pay: $17.00 per hour Benefits: • 401(k) • Dental insurance • Health insurance • Paid time off • Parental leave • Referral program • Vision insurance Shift: • 8 hour shift • Day shift • Morning shift Shift availability: • Night Shift (Preferred) • Day Shift (Preferred) Ability to Commute: • El Cajon, CA 92020 (Required) Work Location: In person