Customer Service Specialist

We are seeking a candidate with a background in a Customer Service to join our team as a Customer Service Specialist. We are looking to add a new Customer Service Specialist to our team to help assist customers by providing product and service information and resolving technical issues.

Responsibilities as our Customer Specialist Representative:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Assisting customers face-to-face with any billing and/or equipment issues
• Handling new customer acquisitions and qualifying potential clientele

Customer Service Specialist Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
• Excited to grow from an entry-level position

Our Offerings:

• Weekly Bonuses & Incentives
• Full Training
• Travel Opportunities
• Opportunity for management growth upon completion of the entry-level training
• Yearly R&R trips for qualifying reps
• Uncapped Commissions