Customer Service Specialist

Client Services Coordinator

DEP is seeking an experienced, full-time, motivated, team-oriented Client Services Coordinator/Account Executive with outstanding written/verbal communication and analytical skills. Automotive experience is a plus!

Responsibilities:

• Maintaining and building client relationships
• Provide professional support to enhance the customers’ experience
• Train/Educate clients on Dealer eProcess products
• Staying on top of industry trends
• Conduct dealer training
• Work closely with various departments to ensure dealer satisfaction
• Remain in frequent contact with the clients in your responsibility to understand their needs

Required Skills:

• Excellent presentation, communication, and customer service skills
• Must be organized, detail-oriented, and punctual
• Ability to manage multiple accounts 
• The ability to remain cool under pressure
• Proficiency with Microsoft Office Suite and Google Suite

Employee Benefits (after waiting period):

• Medical, Dental, Vision
• 401K with company match 
• 10 Paid Holidays 
• PTO and Vacation time off

DEP’S TOP 5:

• Great benefits
• Collaborative company culture
• Numerous areas for growth
• Engaging work environment
• In-person company/team events