Customer Service Support Specialist

Position Summary:
This position is part of a growing team in Bunge's Corporate Quality Group. This position acts as the central point of contact for oils, crush, and protein customers and sales. These activities include, but are not limited to, issue management, regulatory requests, managing master data updates, and new customer set-ups. This role interacts with a variety of subject matter experts to coordinate and ensure the accurate completion of requests.

Essential Functions:• Always maintain a high level of professionalism, creating a connection and developing a rapport with every internal and external customer to provide an outstanding, personal customer experience.• Serve as a main point of contact and liaison between the customer and internal groups, such as Master Data, Quality and Regulatory. • Verify data given on customer complaints.• Utilize Salesforce to route customer complaints. • Utilize Master Data Governance (MDG) system to manage existing customer information as well as new customer set-ups from start to finish to ensure proper and timely set-up.• Fulfill customer product and regulatory requests.• Assist Customer Support Supervisor as needed to resolve issues.• Continuously seek to improve processes.• Travel as necessary to Bunge facilities and customer meetings.

Skills & Experience Requirements:• Bachelor's Degree in Business Administration or related education and job experience.• Prior successful industry customer service experience and/or a proven track record of accomplishments in working in an environment servicing internal and external customers.• Strong interpersonal and communication skills; verbal, written phone/email etiquette skills.• Strong attention to detail, problem solving, prioritization, time management and organizational skills.• Strong ability to multitask• Positive and professional attitude• Ability to work and collaborate with cross functional teams• Self-reliant, independent; can be quick and decisive, smart and savvy with good ideas and judgment• Stable, adaptive, and able to handle a stressful situation with calm and reason.• Flexible, open to change, and can experiment with new solutions to achieve results• Experience in agribusiness or related industry with specific focus on regulatory requirements for the agribusiness industry a plus • Experience with SAP, MDG, Salesforce, TraceGains, and/or Tableau a plus

Bunge (NYSE: BG) is a world leader in sourcing, processing and supplying oilseed and grain products and ingredients. Founded in 1818, Bunge's expansive network feeds and fuels a growing world, creating sustainable products and opportunities for more than 70,000 farmers and the consumers they serve across the globe. The company is headquartered in St. Louis, Missouri and has 25,000 employees worldwide who stand behind more than 350 port terminals, oilseed processing plants, grain facilities, and food and ingredient production and packaging facilities around the world.

Bunge is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, transgender status, national origin, citizenship, age, disability or military or veteran status, or any other legally protected status. Bunge is an Equal Opportunity Employer. Minorities/Women/Veterans/Disabled