Customer Service/Production Coordinator

Job Title: Customer Service Production Coordinator Location:Fremont, CA (On-site) Employment Type:Full-time About Us Photo USAis one of the leading global suppliers of dye-sublimation blanks, equipment, supplies, and services. From our U.S. headquarters in Fremont, California, we proudly distribute our industry-acclaimedOrca Coatings®sublimation products and decorated goods across North America. With over 30 years of consistent growth, we continue to lead the sublimation industry through innovation, reliability, and exceptional customer service. We offer a supportive, business-casual environment where team members are valued, growth is encouraged, and hard work is recognized. Our Fremont office is located in a vibrant business district surrounded by major companies like Tesla and Seagate, along with a variety of restaurants and shops. Position Overview We are looking for aCustomer Service Production Coordinatorto join our team and serve as a key liaison between our customers, factories, and internal departments. This role plays an essential part in ensuring that production schedules run smoothly, customer needs are met, and shipments are handled efficiently. This is an excellent opportunity for a detail-oriented, proactive team player — recent graduates are encouraged to apply Job Responsibilities： · Follow up production schedules and coordinate with factories and internal teams · Communicate with customers to ensure order requirements are met · Assist in quality control and shipment arrangements · Prepare reports and maintain order records Job Requirements: · Must have legal work authorization in the U.S. (able to work and be paid legally) · Excellent English reading and writing skills are required · Fresh graduates are welcome to apply · Detail-oriented, responsible, and a team player · Able to multitask and work under pressure Compensation & Benefits: The position includes a 3-month probationary period. After passing the probation, you will be eligible for full-time employee benefits, such as: · Paid holidays · Health insurance coverage · Birthday gift card · PTO (Paid Time Off) · Sick days Job Type: Full-time Pay: $30.00 per hour Benefits: • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Schedule: • Monday to Friday Work Location: In person